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COVID-19 Update

COVID-19 Update

We are making great efforts to maintain business and service as usual. However, due to the global uncertainty caused by the COVID-19 pandemic, deliveries may take longer than usual. We are adhering to Government guidelines to ensure minimal disruption to service while maintaining the health of our customers, staff, delivery partners. We are also collaborating with all parties involved to ensure the smooth running of services in the safest ways possible given the current climate.

We will continue to provide updates as we progress so please check the page regularly for any updates.

Postage/Delivery

The UK postage and logistic industry is dealing with increased demand which has resulted in extended delivery times. Delivery can take 7-10, so please bear with us. You can track the status of your delivery by entering the tracking number in the dispatch notification email you receive from us.

Customer Service

Our customer service team is available as usual to assist, although it may take longer to reply to your messages due to the high volume of queries. Contact us at info@9ofanessence.co.uk for any further information.